Choosing between mediation and investigation for workplace issues depends on the nature and severity of the problem. Here's an overview to help you understand the difference in approaches so you can discuss with your Human Resource and Workplace Conflict Specialist to make an informed choice on the best approach.
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Employers are often unsure how to proceed when they receive a complaint of alleged misconduct in the workplace. Sometimes the complaints or allegations are clear and detailed. But, other times employees might not be forth coming with details for a number of reasons. Knowing how to identify and respond to reported or potential improper workplace conduct is important for all employers. Investigating reported or possible incidents of improper conduct in the workplace can be done through a workplace...
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