How school bus contractors respond when a student acts out on the school bus is a balancing act of knowledge, training, and consistency. School bus contractors are obligated to keep all students safe, and are mandated by state and federal laws to provide a safe environment on the school bus. Parents and school administrators have different concerns and legal obligations than do school bus contractors. Often, this makes it difficult for all three parties to see eye-to-eye, which increases the ne...
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